Restaurant Audits

Unlock the secrets to exceptional dining experiences with Data Quest’s comprehensive mystery shopping service, tailored for all types of restaurants. Our expert evaluators immerse themselves in your establishment, meticulously assessing every aspect from the warmth of your staff’s greetings to the finesse of your culinary offerings. We dive deep into the nuances of service timelines, the effectiveness of upselling techniques, and the overall atmosphere, delivering invaluable insights that empower you to fine-tune operations and elevate customer satisfaction. Let us become your trusted partner in enhancing the dining journey, ensuring that every guest leaves with a memorable experience that keeps them coming back for more.

Buffet Audits

At Data Quest Ltd., we go beyond traditional audits by providing a comprehensive analysis of your buffet dining experience, focusing on the critical aspects of cash handling procedures. Our trained mystery shoppers discreetly observe and test your staff’s adherence to proper cash management protocols, ensuring that every transaction is legitimate and accurately recorded. By identifying potential vulnerabilities such as reissuing checks or unauthorized discounts, we equip you with the necessary insights to safeguard your establishment’s revenue and maintain the integrity of your service. Trust us to help you create a seamless dining experience that not only delights guests but also fortifies your bottom line.

Customer Service Dining Audits

At Data Quest Ltd., we understand that grasping your guest’s experience is vital for success in the competitive restaurant industry. Our Customer Service Dining Audits delve into the core of each interaction, providing expert insights on your team’s performance and the overall atmosphere. You will receive focused feedback that not only identifies successes but also highlights the subtle changes that can elevate a good meal to a memorable experience. Our unbiased evaluations offer a clear path to improving customer satisfaction, fostering loyalty, and encouraging repeat visits. Start your success story by understanding your guests’ journey with our guidance.

Integrity Dining Audits

With Data Quest’s Integrity Dining Audits, we proactively protect your restaurant’s revenue by ensuring every cash transaction is honest. Our discreet spotter seamlessly integrates into the dining experience, acting like a regular customer while conducting cash payments to evaluate your staff’s integrity. This method not only uncovers potential theft but also reinforces your operational policies, ensuring transparency and accountability. Strengthen your team’s commitment to excellence and foster a culture of trust and integrity in your restaurant.

Liquor ID Checks

When an employee fails an underage alcohol sting it affects the entire company. Proactively address potential irresponsible alcohol service before it becomes a legal issue. Liquor ID Audits provide companies with a self-policing method of ensuring that staff is not selling alcohol to minors.

Reservation/Banquet/Event Call Audits

At Data Quest Ltd., we understand that the first impression sets the tone for every event, and that’s why our Sales Call Audits are designed to elevate your service standards. Our mystery shoppers engage with your reservations, catering, and/or banquet sales teams, posing as potential clients to assess their responsiveness, communication skills, and knowledge of your offerings. This invaluable feedback highlights strengths and uncovers areas for growth, ensuring that your staff is equipped to create seamless and memorable experiences for every guest. 

Take Out/Curbside Audits

In the fast-paced world of takeout dining, a seamless experience is vital for customer loyalty. Our Take Out/Curbside Audits at Data Quest Ltd. thoroughly evaluate your service, focusing on order accuracy, packaging quality, and curbside efficiency. This comprehensive assessment reveals key insights into your strengths and areas for improvement, enabling you to enhance your takeout experience and encourage repeat business. Let us help you elevate your takeout service into a remarkable aspect of your restaurant, ensuring every order reflects your culinary excellence.

Why Data Quest?

    • Established in 1981
    • Nationwide Coverage
    • Fully Insured & Bonded
    • PI License LP0196 (MA)
    • PI License 11000026242 (NY)
    • No Contractual Obligations
    • Guaranteed Accurate Reporting
    • Confidential & Discreet Service
    • Union Arbitration Successful
    • Successful Arbitration Testimony

Industries Served:

    • Amusement & Entertainment
    • Automotive & Car Repair
    • Banking & Financial
    • Concessions
    • Education
    • Food & Beverage
    • Hospitality
    • Insurance
    • Legal
    • Manufacturing
    • Parking & Valet
    • Retail
    • Theater
    • Warehouse & Distribution

Years in Business

Corporate Clients

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