Undercover Investigators

Inside intelligence is a company’s best insurance against unexpected internal problems, non-compliance issues, and employee malfeasance. Consider getting an X-ray of your company’s operations through an Undercover Investigation.

Data Quest’s Undercover Investigator is hired as an employee and maintains a presence within the company for a period of time, typically several weeks to a few months. The investigator seamlessly integrates with regular employees and identifies problems, such as internal theft, substance abuse, safety concerns, and morale issues, through this unique vantage point. This unbiased insider’s perspective is invaluable to addressing concerns not accessible through conventional methods, heading off problems before they begin, and/or eliminating existing problems that can severely damage operations and profits. Positive findings are also reported that can bolster effective management practices.

Data Quest is committed to providing personalized service for every client. Each undercover placement is meticulously overseen by a dedicated Account Supervisor, who provides regular verbal updates alongside comprehensive weekly written reports. Investigations are tightly managed to achieve maximum results.

Data Quest will recommend actionable steps based on the intelligence gathered and possesses the expertise to supplement the investigation with interviews, statement taking, and criminal prosecution.

KNOW YOUR COMPANY FROM THE INSIDE OUT

Information Commonly Collected:

Employee Dishonesty

  • Espionage
  • Fraudulent exchanges or refunds
  • Kickback schemes
  • Padded expenditures
  • Price alterations
  • Sabotage
  • Substance abuse
  • Theft of cash or merchandise
  • Time fraud
  • Unauthorized discounts
  • Unreported shortages

Work Performance

  • Absenteeism, tardiness
  • Arguing, bullying, fighting
  • Carelessness
  • Discrimination
  • Effectiveness of policy changes
  • Failure to cooperate
  • Gambling, smoking, etc.
  • Labor turnover
  • Misuse of company equipment
  • Morale
  • Profanity, obscenity
  • Rumors
  • Unauthorized overtime

Management & Supervision

  • Lack of supervision
  • Poor supervisory judgment
  • Favoritism
  • Employee respect for supervision
  • Poor scheduling
  • Unnecessary overtime
  • Poor customer service
  • Inadequate training procedures
  • Poorly maintained records
  • Stocking, housekeeping and maintenance
  • Workplace productivity

Safety & Security

  • Cash handling procedures
  • Employee identification
  • Exit security
  • Fire prevention
  • Key control
  • Lock up practices
  • Sabotage to equipment or merchandise
  • Unauthorized persons

Why Data Quest?

  • Established in 1981
  • Nationwide Coverage
  • Fully Insured & Bonded
  • PI License LP0196 (MA)
  • PI License 11000026242 (NY)
  • No Contractual Obligations
  • Guaranteed Accurate Reporting
  • Confidential & Discreet Service
  • Successful Arbitration Testimony

Industries Served:

    • Arts & Entertainment
    • Automotive & Car Repair
    • Banking & Financial
    • Concessions
    • Education
    • Food & Beverage
    • Hospitality
    • Insurance
    • Legal
    • Manufacturing
    • Parking & Valet
    • Retail
    • Theater
    • Warehouse & Distribution

Years in Business

Corporate Clients

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